Part I
Terms and Conditions
These Terms govern your access to and use of the Taaruf mobile application, websites, features, content, communications and related services.
1Acceptance of these Terms
These Terms and Conditions (“Terms”) form a binding agreement between you and Megabee SAL (“Megabee”, “Taaruf”, “we”, “us” or “our”) governing your access to and use of the Taaruf mobile application, websites, features, content, communications and related services (collectively, the “Service”). By creating an account, purchasing a feature, or otherwise using the Service, you confirm that you have read, understood and agree to these Terms and our Privacy Policy and applicable Community & Safety Guidelines.
2Eligibility — 21+ Only
You may use Taaruf only if you are at least 21 years old, have legal capacity to enter into a binding agreement, and are not prohibited by applicable law from using the Service. Taaruf’s 21+ requirement is a platform eligibility rule. You must provide truthful age information. We may request reasonable age or identity verification and may suspend or terminate accounts where eligibility cannot be established.
3Account Registration and Security
You must provide accurate, current and complete information and keep it reasonably up to date.
You may maintain only accounts that genuinely represent you. You may not create an account for another person without lawful authority.
You are responsible for safeguarding access to your account, device and verification credentials and for promptly notifying us of suspected unauthorized access.
Phone, photo, profile or other verification measures are safety tools and do not constitute a guarantee of a person’s identity, background, intentions, character or suitability.
4Purpose of Taaruf
Taaruf is a social and matchmaking platform intended to help eligible adults discover and communicate with other users. Taaruf does not promise or guarantee a match, relationship, engagement, marriage, compatibility, safety, identity, background, or outcome. Users independently decide whether, when and how to communicate or meet.
5User Conduct
You must use the Service lawfully and respectfully. You may not:
- impersonate another person, use another person’s photographs without authorization, submit materially false identity information, or create deceptive accounts;
- harass, threaten, stalk, blackmail, extort, defraud, exploit, discriminate against, or intentionally endanger another person;
- solicit money through deception, run scams, manipulate payment systems, or use Taaruf for unlawful commercial activity;
- upload content that is unlawful, defamatory, privacy-invasive, infringing, malicious, or that you do not have the right to use;
- attempt to gain unauthorized access to accounts, systems or data, interfere with the Service, scrape it at scale without permission, introduce malicious code, or circumvent security or moderation controls;
- use Taaruf to facilitate illegal activity or to violate another person’s legal rights;
- sell, transfer, rent or otherwise provide your account to another person.
6User Content and Licence
“User Content” includes profile information, photographs, text, reports and other material you submit to the Service. You retain ownership of your User Content. You grant Megabee SAL a non-exclusive, worldwide, royalty-free licence, for as long as reasonably necessary to operate the Service, to host, store, reproduce, format, display, transmit and otherwise process your User Content solely for operating, securing, moderating, improving and providing the Service, subject to our Privacy Policy and applicable law. This licence ends when the relevant content is deleted from our active systems, subject to lawful retention, backups, dispute preservation and technical deletion cycles.
You represent that you have all rights and permissions necessary for content you submit. You must not upload photographs or personal information of another person without a lawful basis or permission.
7Moderation, Reports and Enforcement
We may use automated systems and human review to enforce these Terms and protect the Service. Depending on the circumstances, we may warn a user, limit features, remove content, request verification, suspend or terminate an account, preserve relevant records, or take other proportionate action. We may act on credible reports and are not required to disclose confidential moderation methods, reporter identities, security controls or information that we are legally prohibited from disclosing.
Where required or permitted by applicable law, we may preserve or disclose information to competent authorities in response to valid legal process, to protect rights and safety, or to investigate suspected unlawful conduct.
8Safety and Offline Interactions
Interactions between users, including meetings outside Taaruf, are decisions made by the users themselves. Exercise reasonable care before sharing sensitive information, sending money, travelling, or meeting another user. Taaruf is not a background-check service unless a specific feature expressly states otherwise. Verification badges or checks reduce certain forms of misuse but cannot eliminate risk.
9Paid Features, Digital Items and Subscriptions
Taaruf may offer subscriptions and paid features, including digital access, messaging-related features, visibility tools, VIP features, credits, crowns, gifts or similar digital items. Prices, duration, included benefits and renewal terms are displayed at or before purchase. Purchases made through Apple App Store or Google Play are also subject to the applicable store’s billing terms and refund procedures. Purchases through another authorized payment provider are subject to the terms presented for that transaction.
Except where applicable law, the relevant app store, or the purchase terms require otherwise, consumed digital benefits and completed digital services may be non-refundable. Nothing in these Terms removes mandatory consumer rights that cannot lawfully be waived.
10Intellectual Property
The Taaruf name, software, interface, branding, logos, designs, databases and other materials supplied by us are owned by or licensed to Megabee SAL and are protected by applicable intellectual-property laws. These Terms give you a limited, personal, revocable, non-exclusive and non-transferable right to use the Service for its intended purpose. No ownership rights are transferred to you.
11Privacy
Our collection and use of personal data are described in the Taaruf Privacy Policy. The Service may involve information users choose to make visible to other users, such as profile photographs and profile details. Review your privacy choices before sharing information.
12Third-Party Services
The Service may rely on third-party infrastructure or services, such as app stores, cloud hosting, analytics, communications, maps, identity/verification, payment, video/voice or notification providers. Their services may be subject to separate terms and privacy practices. We remain responsible for our own obligations under applicable law.
13Availability and Changes
We may maintain, update, change, discontinue or introduce features, provided that we respect applicable law and any rights attached to paid services already purchased. We do not guarantee uninterrupted or error-free operation. Temporary interruptions may occur because of maintenance, telecommunications failures, security incidents, force majeure or third-party infrastructure.
14Suspension and Termination
You may stop using Taaruf and may request account deletion through available in-app functionality or by contacting us. We may suspend or terminate access where we reasonably believe these Terms, our safety rules or applicable law have been violated; where required for security; or where continued access creates material risk. Where appropriate and legally permissible, we may provide notice or an opportunity to appeal.
15Disclaimers
To the maximum extent permitted by applicable law, the Service is provided on an “as available” basis. We do not warrant that profiles are always accurate, that every user is who they claim to be, that communications will be suitable or lawful, or that use of Taaruf will produce a particular personal outcome. Nothing in this section excludes obligations or warranties that cannot legally be excluded.
16Limitation of Liability
To the maximum extent permitted by applicable law, Megabee SAL will not be liable for indirect, incidental, special or consequential losses arising solely from another user’s independent conduct or from events outside our reasonable control. This limitation does not apply where liability cannot legally be excluded or limited, including liability arising from fraud, intentional misconduct, or other mandatory legal obligations. Any limitation will be interpreted consistently with Lebanese consumer-protection and other mandatory laws.
17Indemnity
To the extent permitted by law, you agree to be responsible for losses, claims or reasonable costs arising from your unlawful use of the Service, your infringement of another person’s rights, or your material breach of these Terms. This clause does not make you responsible for losses caused by Megabee SAL’s own unlawful conduct.
18Governing Law and Disputes
These Terms are governed by the laws of the Lebanese Republic, without prejudice to mandatory consumer rights that may apply. Disputes shall be submitted to the competent Lebanese courts unless applicable mandatory law requires otherwise. Before formal proceedings, users are encouraged to contact us so that the matter can be reviewed and, where possible, resolved.
19Changes to these Terms
We may update these Terms to reflect legal, safety, operational or product changes. If a change is material, we will provide reasonable notice through the Service or another appropriate channel. The effective date at the top identifies the current version.